Quality management is one of the most important drivers of organizational performance. With ISO 9001 certification, your organization shows that it works according to an internationally recognized standard, that processes are controlled, and that you consistently deliver products and services that meet customer expectations and legal requirements.
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What is ISO 9001 and why is certification important?
ISO 9001 is the globally recognized standard for quality management (QMS: Quality Management System). The standard sets requirements for establishing, implementing, maintaining and continuously improving a QMS.
ISO 9001 certification demonstrates that your organization:
- operates with structured process control;
- actively monitors and improves customer satisfaction;
- takes a risk-based approach to decision-making;
- identifies opportunities for continual improvement;
- complies with relevant laws and regulations.
Accredited ISO 9001 certification
Brand Compliance is accredited by the Dutch Accreditation Council (RvA, registration C548) for ISO 9001 certification within Technical Area 33 and 35. This accreditation guarantees that all audits are carried out independently, objectively and in accordance with internationally accepted quality criteria for accredited certification bodies.
ISO 9001 requirements
The ISO 9001 standard contains requirements for all essential elements of a quality management system, including:
- Customer focus – understanding and exceeding customer expectations.
- Risk-based thinking – systematically identifying risks and opportunities.
- Internal audits – evaluating whether the QMS is functioning effectively.
- Supplier and partner management – controlling risks in the supply chain.
- Continual improvement – structurally identifying and implementing improvements.
The ISO 9001 requirements are intentionally broad and applicable to organizations of any size, industry or activity.
ISO 9001 certification process
Below is the step-by-step process typically followed when pursuing ISO 9001 certification:
- Purchase the ISO 9001 standard, for example via the NEN.
- Schedule a non-binding introductory meeting with one of our specialists.
- Organizations often choose to attend ISO 9001 training to obtain the necessary understanding of the requirements in the standard.
- The organization must implement the ISO 9001 management system and ensure that it meets all requirements of the standard.
- Conduct internal audits to verify that the system functions effectively and meets the standard requirements.
- Perform the management review, assess the audit results and determine any necessary corrective actions.
- Brand Compliance conducts the independent certification audit, assessing whether the management system meets the ISO 9001 requirements.
- If your organization complies with the standard, you receive the ISO 9001 certificate.
ISO 9001 certification costs
The total cost of obtaining ISO 9001 certification depends on several factors, including:
- the complexity of your processes;
- the number of locations;
- total FTE;
- the maturity of your existing quality management practices;
- whether shift work applies.
Certification costs consist of:
- audit preparation,
- stage 1 and stage 2 audits,
- reporting,
- certificate fees,
- administrative and travel costs.
Because every organization is unique, a reliable cost estimate can only be made based on your specific situation. The fastest and most accurate way to determine your certification costs is to schedule an introductory call with one of our specialists.
Start your ISO 9001 certification journey
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Frequently asked questions about ISO 9001
An ISO 9001 certificate is valid for three years. During this certification cycle, annual surveillance audits are conducted to verify ongoing compliance. After three years, a recertification audit takes place. When successful, the certificate is renewed for another three years.
ISO 9001 focuses on quality management and the consistent delivery of products and services. ISO 14001 is an international environmental management standard (EMS) that helps organizations improve environmental performance and control environmental risks.
ISO 9001 relates to quality management, while ISO 27001 focuses on information security and the protection of confidentiality, integrity and availability of information.
ISO 9001 is not legally required in most sectors. However, many organizations pursue certification to demonstrate reliability, strengthen customer trust or meet supplier or tender requirements.
ISO 9001 is applicable to organizations of any size, in all industries — including professional services, manufacturing, logistics, construction and healthcare.