The certification process has been started or will start soon. Hereby, several things are involved, such as defining a scope. Everything that falls outside the scope won’t be included in the certification, either won’t it be viewed or conducted. But how do you define a proper scope and why is it so important?

A scope indicates the nature, size and framework of the certification. It’s a textual description of the organizations’ activities/processes which will be audited.

A proper description about the scope is crucial to show towards the outside world, in which exact part of the organization the audit has been conducted. During the description of a scope you should keep in mind: How can we formulate the scope in such a clear way, third parties also immediately can see and understand why the certification has been provided. In the scope, it should be mentioned which activities, processes and/or services meet the standard concerned. A well-defined scope provides clarity, direction and focus.

A scope will be set during the certification application. The customer has built up a management system based on the previous defined scope. Based on this scope, we being a certification institution, will define whether we can help the customer or not. Brand Compliance won’t certify under accreditation if the scope of the certification differs from the mentioned work areas.


  • Speak in the indefinite way and limit the use of certain pronouns;
  • Avoid using abbreviations;
  • Don’t use ambiguous or misleading sentences;
  • Use verbs

Good example:
‘’Selling or repairing cars’’

Bad example:
‘’Car dealer’’

What does a certification say?

A certification has no gurantee against any mistakes, but it provides a starting point on how to learn from the previous mistakes and to prevent any incidents in the future. With a certification, you as the organization can show that your management system meets the requirements of the standard. The certification is of big value, especially when it is a requirement of any interested parties. The interested parties can do business with your organizations confidently.

Do you have any questions after reading this article? Feel free to contact us!

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